Terms of service
1. Scope
1.1. The website ("Website") is made available by Qallo NV, hereinafter "Qallo", with registered offices at Prins Boudewijnlaan 30A Bus 2, 2550 Kontich, Belgium, and with company number BE0751.954.490.
1.2. The current Terms of Service for the Website ("Terms of Service"), together with the terms and conditions expressly referred to (such as the "Privacy Policy", "Cookie policy" and "Shipping and Returns Policy") provides you with information about Qallo and about the way in which and the conditions under which you can use the Website. Please take the time to read these documents, as these provisions may be of interest to you.
1.3. By using the Website, you expressly agree to the “Terms of service”. If, when reading the Terms of Service, you do not agree with the content thereof, you are requested not to continue using the Website.
2. Purpose and content of the website
2.1. The Website provides information about offers from Qallo. Information is also provided about Qallo as a company. In addition, the Website may also contain information of all kinds.
2.2. However, Qallo in no way guarantees that this or other information will be made available or kept available and Qallo reserves the right to adapt, change or supplement the content of the Website at its sole discretion, without notice or notification.
3. Your use of the website
3.1. The User agrees to use the Website only for personal, non-commercial purposes and in accordance with all laws applicable to the User.
3.2. The User agrees not to use viruses, "deep link", "robot", or other harmful automatic and other systems to access the Website or to reproduce or influence parts of the Website in any way. Neither will the User test the vulnerability of the Website or any networks connected to the Website nor will the User take any action that leads to a disproportionately large amount of content on the Website or any networks in order, for example, to create a "Denial of Service". The User will generally not manipulate the Website in any way.
3.3. Where the Website would provide the ability to upload content, the User agrees to comply with all applicable regulations and to observe general principles of good taste and morality.
3.4. By signing an agreement, order form, or online order, the User (also referred to as the customer) declares to be aware of the “Shipping and Returns Policy”. The User explicitly acknowledges that the provisions of the “Shipping and Returns Policy” of Qallo take precedence over any provisions of the User. Deviation from the “Shipping and Returns Policy” is only possible if it is explicitly included in an agreement between the User and Qallo.
4. Prices and payment methods
4.1. The prices communicated by Qallo on the website and via other channels are always indicative and are only valid for the number of calendar days stated in relation to these prices, or 7 calendar days.
4.2. Prices include VAT and do not include transport costs. Transportation costs and all other expenses, taxes, and charges incidental to the sale or arising from it are the sole responsibility of the customer. The various discounts cannot be combined with promotions unless explicitly stated.
4.3. All prices stated by Qallo on the website are subject to errors when entering these prices on the website. Qallo cannot be obliged to deliver at these rates in the event of an incorrect price display on the website.
4.4. Each promotion applies per customer, whereby promotions cannot be combined. In case of abuse by the client of promotions, for example, by deliberately creating multiple accounts, Qallo can decide not to use promotions.
4.5. Information about payment methods
We accept the following payment methods:
- Credit card (Visa & Mastercard)
- Paypal
- Bancontact
- iDeal
4.6. If we do not receive payment, we will not process the order made.
5. Liability
5.1. Qallo can under no circumstances or under any circumstances, be held liable in any direct or indirect, general or special way for direct or indirect damage resulting from the use of the Website, including, without limitation, the provision of incorrect information, any loss, or corruption of data on the user's device.
5.2. Despite all efforts, internet services can never be completely free from possible security risks. That is why Qallo is not responsible for violations of the confidentiality of user data, for example when the Website, the servers of Qallo, or the communication between the Website and the servers of Qallo are attacked by third parties.
5.3. Qallo does not guarantee the proper functioning of the Website and can in no way be held liable for a malfunction or temporary (un)availability or for any form of damage, direct or indirect, that would result from access to or the use of the Website.
5.4. This clause is without prejudice to mandatory statutory provisions that would otherwise determine or in case of intent on the part of Qallo.
6. Intellectual property
6.1. Any reproduction, public communication, or reuse of the Website or a part thereof, ie including the text, images, interface elements, and information contained therein in any way, is prohibited except with the express, written, and prior consent of Qallo. These may be owned by third parties and the consent of such parties should be obtained.
7. Changes
7.1. Qallo always reserves the right to change these Terms of Service. It is your responsibility to review the Terms of Service applicable at the time of your visit each time you use the Website. These Terms of Use were last amended and revised on 22/09/2022.
7.2. New information on the Website is automatically subject to these Terms of Service.
8. Links to other websites
8.1. The Website may contain hyperlinks or any other mechanism referring to content provided by a third party. Such content is not under the control of Qallo and it cannot, therefore, accept any liability for this, nor does the presence of such a reference mean that Qallo would agree with the content made available through the reference.
9. Invalidity of provisions
Should a court or other competent authority hold that any of the provisions in these Terms of Service are inapplicable or illegal, then all other provisions of these Terms of Service will continue to apply and the inapplicable or illegal provision will be replaced by an applicable one or legal provision that is as close as possible to the original intention of the parties.
10. Waiver of rights
If Qallo does or not immediately exercise certain rights that it is entitled to under the law or the contractual provisions with the User, such non-exercise in no way entails that Qallo waives these or other rights and retains it within the limits of the law, always the possibility to exercise these or other rights.
11. Complaints, applicable law, and authorized courts
These Terms of Service are subject to Belgian law and should be interpreted as such. In the event of a dispute that cannot be resolved amicably, only the courts of the judicial district of Antwerp are competent, without prejudice to mandatory regulations.